Make configurable systems governable.
Give administrators the context to create, reuse, review, and maintain shared data safely.
Smart FieldsAbout Ron Traylor · Senior UX Designer
I make complex systems feel clear—without hiding the complexity that matters.
I design accessible digital products that help people understand what is happening, make confident decisions, and move through consequential workflows without unnecessary friction.
- Experience
- 10+ years
- Platforms
- Web · Mobile · Kiosk
- Based in
- Charleston, South Carolina
01 · Point of view
The interface is only the visible part of the system.
Good UX begins by understanding the people, rules, dependencies, and consequences behind the screen. That is where confusing workflows become understandable—and where design can prevent mistakes instead of merely making them look better.
My work spans enterprise platforms, utility journeys, payments, and service experiences. The contexts change, but the design problem is consistent: turn ambiguity into a structure people can trust.
02 · How I work
From uncertainty to an experience that is ready to ship.
- 01
Understand the system
Map the people, decisions, dependencies, constraints, and edge cases that shape the real experience.
- 02
Frame the right problem
Synthesize what matters, expose risk, and create a shared model of the journey before committing to an interface.
- 03
Make decisions tangible
Use flows, prototypes, and high-fidelity interaction design to test the structure and communicate intent.
- 04
Design for delivery
Carry states, accessibility, content, and implementation detail through handoff and collaboration with development.
03 · Range
Different products.
Consistent design judgment.
Turn balances and actions into a coherent story.
Help customers understand what they owe, why they owe it, and what will happen after payment.
Payment ExperienceCommunicate clearly when urgency is high.
Connect reporting, safety guidance, confirmation, and restoration progress across web and mobile.
Outage ExperienceCoordinate complex life events step by step.
Keep addresses, dates, preferences, billing, review, and confirmation connected during a move.
Start Service04 · Product quality
Accessibility is not a final review. It is part of the design logic.
Structure and hierarchy that remain understandable
States and feedback that do not depend on color alone
Keyboard, touch, and responsive behavior considered together
Specifications that carry intent into implementation
05 · Start a conversation
Have a complex product that needs a clearer path?
I’m interested in senior UX and product design opportunities where systems thinking, accessibility, and delivery matter.